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Privacy Policy

Last updated: September 10, 2026

Yarsa Tech Pvt. Ltd. (referred to as "Yarsa Tech" or "we" or "us") operates the website nizistore.com ("the Site") to offer products under our brand Nizi. When you use our services, we collect certain information about you, your browser, and the devices you use to access our store. Such information helps us provide you better services by tailoring your shopping experience, fulfilling orders, and improving our store.

We collect both personal and non-personal information when you use our services. Please read this privacy policy carefully to learn more about the information we collect from you when you use our services. First of all, we want you to understand the differences between personal and non-personal information.

Personal information means your personal information like name, shipping address, billing address, phone number, and email address that can identify you. Apart from these, there are other types of personal information, such as a unique identifier associated with your device or an individual IP address assigned to your device when you connect to the internet.

Non-personal information means information that cannot identify you directly. Such information includes your device's make and model, version of your operating system, connectivity status, and standard usage information like which product pages you browsed or which categories you viewed.


1. How we collect your information

We collect information only when we need to collect certain information to provide the service you are using. The type of information and its use depends on the service you are using and how you use it. We collect the information you voluntarily provide us to purchase products or use our store, along with technical data processed automatically to operate the platform.

1.1. The information you provide us

When you send us a message using an online form, contact us by email or phone, or submit an inquiry, we may collect your email address, phone number, name, and other personal information that you provide us. We also collect any information that you voluntarily provide to help us resolve order, warranty, or delivery issues.

  1. Account Information: When you create an account, we collect the personal information you provide, like your full name, email address, phone number, and password.
  2. Order & Delivery Details: When you place an order, we collect delivery-related details including recipient name, shipping address, billing address, and phone number required to dispatch and deliver your products.
  3. Payment Information: When you complete a transaction, payment verification details are processed through integrated third-party digital wallets or payment gateways. We do not store complete card numbers, banking passwords, or transaction PINs on our servers.

1.2. The information we automatically collect

When you navigate nizistore.com, standard diagnostic and technical data is processed automatically through our hosting and enterprise management system (ERPNext) to run the website securely and efficiently.

  1. Standard System & Server Logs: When your browser communicates with our servers, our systems automatically log basic technical parameters such as public IP addresses, date and time of request, referring URL, browser type, and operating system for security, error diagnostics, and system stability.
  2. Essential Cookies & Local Storage: We use essential cookies and temporary local storage strictly to keep you logged in, remember items added to your shopping cart, and maintain your checkout session.

1.3. Information from other sources

We may receive information about you from third-party payment gateways (confirming transaction completion), courier partners (providing delivery statuses), or public verification services to prevent fraud and fulfill orders.


2. How we use your information

We use the information we collect from our services to provide you with products, complete purchases, and protect and maintain our store operations.

2.1. To fulfill orders and transactions

We use your personal details to verify orders, process payments, arrange delivery with logistics partners, issue invoices, and provide updates regarding shipping, returns, or replacements.

2.2. To prevent fraud

We may use information collected from your orders and server logs to verify transactions, prevent unauthorized account access, detect fraudulent purchases, and protect our store from abuse.

2.3. To communicate with you

We use your personal information to communicate with you regarding your orders, support tickets, product warranties, and return requests. If you subscribe to updates, we may notify you about new Nizi products, restocks, or promotions (which you can opt out of at any time).

2.4. To maintain and improve our store

We use diagnostic logs, platform performance data, and system analytics to identify server errors, optimize page load speeds, and improve shopping usability across desktop and mobile devices.


3. How we share your information

We do not sell, rent, or trade your personal information. We share your information strictly for operational and legal necessities.

3.1. Within Yarsa Tech

Because Nizi is a brand owned and operated by Yarsa Tech Pvt. Ltd., your information is managed and processed by authorized team members across technical, fulfillment, and customer support departments within Yarsa Tech.

3.2. With our service providers

We share necessary data with trusted service providers to run our e-commerce operations, including:

  1. Courier, postal, and logistics partners to deliver your packages.
  2. Secure payment gateways and digital wallet operators to process transactions.
  3. Server hosting and database infrastructure providers supporting our platform.

All partners are bound by obligations to handle your data securely and exclusively for the contracted services.

3.3. For legal and regulatory reasons

We may share your information if we have a good-faith belief that doing so is required to:

  1. Meet any applicable legal requirement, court order, or governmental regulation.
  2. Enforce our Terms of Service or investigate potential breaches.
  3. Detect, prevent, or address security flaws, fraud, or technical vulnerabilities.
  4. Protect the legal rights, safety, or property of Yarsa Tech, our customers, or the public.

3.4. With our business partners

In the event of a merger, acquisition, restructuring, or asset sale involving Yarsa Tech, customer records may be transferred as an operational business asset, subject to prior notification.


4. How we protect your information

We use standard administrative, technical, and physical security measures to safeguard data against unauthorized access, loss, or alteration. All checkout and account communications are encrypted in transit using Secure Sockets Layer / Transport Layer Security (SSL/TLS).

Our servers, systems, and ERPNext database environments are routinely monitored, patched, and restricted so that internal access is limited strictly to authorized personnel who require the data to fulfill their roles.


5. How long we keep your information

How long we retain information depends on the category of data and statutory requirements.

  1. Account Data: We maintain account profiles as long as your account remains active or until you request its closure.
  2. Order & Financial Records: Essential records including invoices, tax documents, and transaction logs are retained for statutory periods mandated by commercial and tax laws.
  3. Support Communications: Inquiries, feedback, and warranty claims may be kept for reference to resolve recurring problems or disputes.
  4. Server Logs: Temporary connection and error logs are routinely flushed on automated retention cycles.


6. Your control over your information

We provide you with direct options to control and manage your information:

6.1. Review and edit your information

You can view, edit, and update your personal details, saved delivery addresses, and login credentials at any time by signing into your Account Settings on nizistore.com.

6.2. Revoke permissions and manage cookies

You can clear or block cookies using your web browser’s built-in preference menus. Note that blocking necessary session cookies may prevent you from adding items to your cart or completing purchases.

6.3. Delete your information

You have the right to request the deletion of your account and personal details, subject to our statutory retention requirements for financial and tax audits. To request data removal, contact our support team.


7. About third-party services

Our store integrates external services to process payments and embed external features. These third parties maintain independent privacy policies governing how they handle data transmitted to them during transactions.

7.1. External links

nizistore.com may contain links to external sites (such as payment gateways, corporate profiles, or social channels). We have no control over and assume no liability for the policies, content, or practices of third-party platforms.

7.2. Payment integrations

When completing payments via external wallets or card processors, the transaction data you submit on their checkout screens is governed by those respective payment providers' terms and security protocols.


8. Children's privacy

Our store does not knowingly sell products to or collect personal information from individuals under 16 years of age. If we learn that a minor has provided us with personal information without parental or guardian verification, we will take immediate steps to remove the data from our systems.


9. About this Privacy Policy

This Privacy Policy applies specifically to the operations, customer accounts, and transactions conducted through nizistore.com as managed by Yarsa Tech Pvt. Ltd.


10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect updates to our platform, changes in fulfillment practices, or applicable legal obligations. Any updates will be published directly on this page with a revised effective date.


11. Contact Information

If there are any questions, complaints, or data requests regarding this privacy policy, you may contact us using the following information:

Yarsa Tech Pvt. Ltd. (Brand: Nizi Electronics)

Pokhara 29, Talchowk,

Kaski 33700,

Gandaki, Nepal

  1. Website: https://www.nizistore.com | https://www.yarsa.tech
  2. Email: support@nizistore.com / mail@yarsa.tech
  3. Phone: +977-9769490590 (Sales)